About Us
Gifts are a powerful way of expressing our feelings. The beauty of flowers is that it is able to represent our feelings in a unique way. Acknowledging this, we provide a wide range of not only flowers, but other products that help you best express yourself to someone that matters. B Floristry online store is the one stop solution you need to deliver your gifts to a beloved one.
Having more than 10 years of experience, we have continuously fine-tuned our services to provide you top-notch quality services and products.
Our Aim
We at B Floristry put our customers as our utmost priority. We aim to provide customer satisfaction. How do we achieve customer satisfaction? We can achieve this in 3 aspects:1. Goods
We provide products that are of precise craftsmanship and high-quality but at an affordable price.
2. Customer Service
Acknowledging that customers are our most important asset, we put effort in ensuring that customers are given family-like treatment full of warmth and thoughtfulness. Our staffs are trained to facilitate the purchasing process from start to end.
3. Constant Improvement
We do understand that customers having changing needs, wants and desires. Despite it being able to change rapidly, our staff are trained through experience and are prepared to accommodate our customers in any given circumstance. We also make continuous improvements and iterations on our products to ensure it is concurrent.
“WE BELIEVE FLOWERS ALWAYS MAKE PEOPLE HAPPIER AND MEAN SOMETHING TO THE RECEIVER’S SOUL” – TRACY
#FLOWERSMAKEPEOPLEHAPPIER
Delivery & Refund Policies
We provide same-day doorstep deliveries from Monday-Sunday. Same day deliveries are only available for orders before 3.00p.m (Not applicable on public holidays and peak seasons). Do provide us the delivery date and time upon checkout. Orders typically arrives between 9.00a.m-9.55p.m. We could not guarantee punctual deliveries due to unforeseen circumstances (e.g. Jam, Accidents, Supplier Delays, etc.) However, what we can guarantee is that we would do our best to deliver your purchases as quickly as possible. We apologize beforehand in case of any late deliveries. Please note that additional charges may apply to same day deliveries for orders placed after 10.00p.m.
In the case of placing an incorrect order, please contact us immediately (Contact methods can be found in 'Contact Us' page). Refunds and cancellations are strictly not allowed once the products are shipped. If you do receive an incorrect order, please do not hesitate to let us know.
For information about the areas we deliver to as well as the costs, please visit the Deliver Areas page
Our Location
Please feel free to drop by our physical store!